Play Within Your Limits

If you or a loved one is being negatively impacted by gambling, we’re here to guide you through the support process. 

Many of our Members and guests enjoy the entertainment that can be provided by gambling when they visit our venues. Playing gaming machines for most of our Members and guests is a form of enjoyment and we will continue to ensure we offer a safe gambling venue.

Vikings Group recognises that for some, gambling may once have been an enjoyable experience, however, for a variety of reasons it has developed into a health issue and those, and their families are being negatively impacted by what may have become an addiction. Vikings Group are committed to working with our staff to ensure they can assist our Members and guests who are in this position as well as those who may be considered at risk of developing a negative relationship with gambling. 

In conjunction with a variety of gambling harm support services including, BetSafe and ACT Gambling Support Service, Vikings Group will ensure our staff are empowered and supported in their approach to patrons who they feel are displaying the prescribed gambling harm behavioural indicators.

Vikings Group believes it is essential that our staff and the community are well informed about not only gambling harm but importantly services that exist to support those impacted. We will continue to effectively spread awareness of gambling support services and will look to encourage not only our Members but the broader community to reach out for assistance.